We pride ourselves on the support we provide to our valued customers. Our customer service department is available to process and track all orders, as well as answer any questions you may have about our product line, technical questions or need further assistance with your water needs. So please do not hesitate to contact us ...after all, water is our business! You will always hear “a live voice,” and never be transferred into an automated customer service system. This customer-first philosophy is one of the many reasons why Doulton's product line has been successful for 180 years! Pure and simple.

Contact us by phone: USA toll free 1.888.664.3336
Monday through Friday 9-6 (9-18)
Saturday 9-3 (9-15) EST

All other regions call: +1.248.258.5500 Fax: +1 248.258.6977
E-mail: info@doultonusa.com
Web site: http://www.doultonusa.com
Doulton USA
19541 Cherry Hill Rd.
Southfield, MI 48076 USA

Doulton and British Berkefeld brands water filters are manufactured by:
FICL - Newcastle-under-Lyme, United Kingdom